Just Say NO!

Angela Kumpe

Are you tired? Tired of grooming dogs you dread to do? Tired of dematting dogs you feel should be shaved? Tired of booking dogs even when you are completely booked? Tired of finding yourself checking dogs in early or out late? Tired of telling your clients over and over that they need to come more frequently? Tired of grooming dogs that are not worth what you charge? Angela Kumpe will tell you how to change all these things! Learn how to stand up and say NO! Learn to say no to all the things that make you stress. Burnout is a real problem that groomers face, by standing up for yourself you can make sure you love your job every day and avoid burnout.

How to Build the Bulletproof Online Reputation That Sets You Apart From Your Competition

John Seal

In this fast-paced session, you will discover how to build an impactful review strategy to drive growth and differentiate your brand. Reviews are the new word-of-mouth advertising and building and maintaining a positive online reputation will bring more clients to your grooming business. Learn simple tactics to get reviews and best practices to respond to unhappy pet owners, all while accelerating growth, keeping long-term customers, and helping to protect your business during a recession. This session allows for participants to ask questions about their marketing tactics and get expert advice on how to improve performance.

Entrepreneur: Skill-Up with Markie

Markie James

Starting a business can be scary and overwhelming. In this class, Markie James will go over all the details that helped set herself up for success while running her own business. Whether it's home-based, house-call, or storefront, she has tips and tricks for all. She'll cover breaking down finances, branding, marketing, building clientele, planning ahead, and so much more!

How to Enhance Your Business Through Enrichment-Based Grooming

Samantha Palya

What is enrichment grooming and should your salon consider this option? How does enrichment add to your environment, your business, and your business’s bottom line? Are you a solo groomer looking to add revenue but not add dogs to your day? Is turnover for employees and clients high? Are there too many injuries and exhaustion within employees? During this hour, you will learn how enrichment grooming adds to your customer and employees grooming experience, brand, culture, and profits. Learn who can benefit from adding this program to your salon or business.

Asian Fusion 101

Olga Zabelinskaya

Asian Fusion is a very popular, innovative, one-of-a-kind, "different" way of dog grooming. Olga will show you and explain how to make your or your customers’ dogs looks like baby dolls, teddy bears or stuffed animals. Japanese or Asian style of grooming helps to "sell" your grooms, attract new customers and bring your grooming ability one step up to a creative way of dog grooming.

Doodle that Poodle

Jessica Uzzetta

Join Jessica, NCMG and Poodle breeder, in this exciting class where you will be shown how to turn that beautiful Poodle into a cuddly and adorable Teddy Bear. This cuteness overload trim is a fresh alternative to the traditional shaved Poodle face and feet.

Is That a Yorkie!?

Kelsey Ann Sexton

Pet Yorkies can vary in all shapes, sizes, temperaments and hair. Join Kelsey Ann Sexton for a fun-filled breakdown of how to master the faces, feet and styles to make an uncertain appointment transform into one of your favorites!

Everyday Temporary Color and Accessories

Adriane Pope

Learn easy, simple and profitable creative grooming and accessories that you can do in your shop. Adriane will teach you everything from temporary colors to accessories. You will leave this class with the inspiration and knowledge to get started in creative color and easy accessories that will set you apart from the rest.

AKC Advanced S.A.F.E. Program

Corina Stammworthy

The American Kennel Club recognizes that grooming is important to the overall health, comfort and well-being of pets. Setting the standard in grooming safety to ensure these needs are met for all pets in salon, The AKC is proud to offer the Safety in Salons Certification Program to groomers and salons.

As reputable and quality pet care professionals, groomers should consider the safety and welfare of the pets entrusted to their care. The Safety in Salon course will review best practices focusing on pet care, health, and safety. Topics covered include accident avoidance, disease awareness, and sanitation.

This course builds off the AKC Safety in the Salon curriculum and it is required as a prerequisite before taking this class. This follow up course will cover more advanced topics in sanitation, emergency preparation, and salon best practices.

Barkleigh Pet Professional First Aid & CPR Certificate Course

Kelsey Ann Sexton

As a pet care professional, you want to be equipped with the skills to handle medical emergencies that arise while a pet is in your care. Whether a pet becomes ill, injured, or needs help in a disaster, this course will teach you how to respond.

In this two hour course, you will learn how to stock a first aid kit, perform CPR, respond to breathing and heart emergencies (including choking), and disaster procedures, with some of these exercises being demonstrated on a live dog. This unique course is customized for pet care professionals and you will learn how to respond to emergencies specific to your industry. Upon completion of this course, you will receive a frameable certificate stating that you are certified in Pet Professional First Aid & CPR.

The Winning Edge: The Guide to Everything You Need to Know About Shears

Nick Sklar

Do you know the difference between convex and beveled shears? What about the variety of thinners available to you? Take your scissoring work to the next level and learn more about your equipment—from the basics through advanced tips. In this seminar, you will learn about the variety of equipment available, how to take care of it, and how to make it work for you. In addition, we’ll explore the proper ways to select, use, and maintain your equipment so that it endures the test of time.